Reference

kage303 Terms & Conditions, Clearly Set Out

kage303 Terms & Conditions explain how you open, use and close your account, including phone verification, wallet checks and access where local law permits.

Account rulesWallet checksData requestsLocal access
kage303 kage303 Terms & Conditions, Clearly Set Out
CONTACT ROUTES

Get Help With a Terms Question

A clear contact path matters when a policy question affects your account or wallet status. We ask you to include the account phone number, the relevant transaction reference and the clause you are asking about. That lets us separate a Terms & Conditions question from a missing receipt or a phone verification issue without asking you to repeat the same details.

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Account access

Use the account help route when phone verification blocks access or your registered details need correction under the Terms & Conditions. Keep your account phone number ready so we can locate the correct record.

Wallet status

For DANA, OVO, GoPay, QRIS or bank transfer questions, send the payment reference and receipt through the wallet support path. We use those details to check status against the policy.

Policy request

Ask us to clarify a clause, request a copy of account data or seek a Terms & Conditions change through the contact path shown in your account. We will identify the request before responding.

DATA PRACTICE

How We Apply These Account Rules

Our Terms & Conditions work alongside practical account controls rather than replacing them. We check the details needed for phone verification, payment matching and account security, while keeping policy requests tied to…

Account details

We use the registration details and phone verification step to connect requests with the right account. If your phone number or personal details change, contact us before using a wallet route.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may be retained to reconcile receipts, investigate disputes and apply the payment clauses in these Terms & Conditions.

Cookies

Cookies and similar storage may keep your session, language choice and security checks working. You can adjust browser settings, although some account functions may not operate correctly afterward.

Security checks

We may review sign-in, device and transaction signals when an account appears unusual. A temporary pause can protect the account while we confirm your identity and the relevant policy step.

Retention requests

You can ask how long a specific record is kept and why. Some transaction or account records may remain available when needed for disputes, security checks or legal duties.

Policy changes

When we change these Terms & Conditions, we place the updated wording on the policy page and may show a notice at account access. Continuing after the stated effective date means the revised text applies.

Terms & Conditions Questions Answered

These answers address the policy searches we receive most often from Indonesian account holders. Read the full Terms & Conditions before opening an account, especially if you plan to use a local wallet, bank transfer, virtual account or a sports market where local law permits.

You can read the current Terms & Conditions on this page before opening an account. We may also show a policy notice during phone verification or before an account action affected by revised wording.

Yes. The payment clauses cover DANA, QRIS, OVO, GoPay, bank transfer and virtual account use. Payment details must be accurate, and we may check a receipt or wallet status before completing a request.

Access depends on local law. You must provide accurate registration details, complete the clear phone verification step and use the service only where local law permits your account activity.

A mismatch can delay or pause the transaction while we check ownership and the relevant account record. Contact support with your payment receipt and account phone number so we can assess it under the Terms & Conditions.

Use the policy contact route and identify the account with your registered phone number. Tell us which detail is wrong and provide the requested confirmation; we will assess the change under our account rules.

We may revise the Terms & Conditions when account processes, legal requirements or payment handling change. The updated text appears on this page, and an account notice may explain when the revision takes effect.

Contact us through the account help route and request closure using your registered details. We may first resolve pending wallet checks or disputes, while certain records can remain for security or legal duties.